Acceptable Use Policy

This Acceptable Use Policy (“AUP”) sets out the terms between you and Classic Folios Limited (“we”, “our”, or “us”) under which you may access and use our website (www.classicfolios.com) and related digital platforms, including the Spaciable Living portal and application (collectively, the “Services”).

By accessing or using our Services, you confirm that you accept and agree to comply with this policy.

1. Who We Are

Classic Folios Limited

  • Registered in England and Wales | Company Registration Number: 04562237
  • Registered Address: Units 14-15 Monks Brook Industrial Park, School Close, Chandler's Ford, Eastleigh, Hampshire, SO53 4RA
  • Contact Email: sales@classicfolios.com | Customer Service Line: 023 8062 6280

2. Prohibited Uses

You may use our Services only for lawful purposes. You must not use our Services:

  • In breach of laws: In any way that breaches any applicable local, national, or international law or regulation.
  • Fraudulent activities: In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • Harm to minors: For the purpose of harming or attempting to harm minors in any way.
  • Spam & Unsolicited Communications: To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material (spam).
  • Malicious Code: To knowingly transmit, send, or upload any data or material containing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code.
  • Unauthorized Access & Scraping: To access without authority, interfere with, damage, reverse-engineer, scrape, or disrupt any part of our site, equipment, network, or software.

3. Interactive Services & Resident Content Standards

When submitting content, reporting issues, or communicating via the Spaciable Living platform or web forms, all contributions must comply with the following standards.

Submissions must:

  • Be accurate (where stating facts).
  • Be genuinely held (where stating opinions).
  • Comply with the applicable law in the UK and in any country from which they are posted.

Submissions must not:

  • Contain any material that is defamatory, obscene, offensive, hateful, or inflammatory.
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any copyright, database right, or trademark of any third party.
  • Be likely to deceive, impersonate any person, or misrepresent your identity or affiliation.
  • Harass, upset, embarrass, alarm, or annoy any property developer staff, building manager, or fellow resident.

4. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our site and digital platforms, including text, graphics, logos, software, and resident documentation. Those works are protected by copyright laws around the world. All such rights are reserved.

You must not use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.

5. Breach, Suspension, and Termination

Failure to comply with this Acceptable Use Policy constitutes a material breach of the terms upon which you are permitted to use our Services, and may result in our taking any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our website or Spaciable Living account.
  • Immediate, temporary, or permanent removal of any contribution or upload.
  • Issuance of a formal warning.
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis resulting from the breach.
  • Disclosure of relevant information to law enforcement authorities as required or deemed reasonably necessary.

6. Governing Law

If you are a consumer, the terms of this policy are governed by English law and subject to the jurisdiction of the courts of England and Wales. If you are a business user, this policy and any disputes arising out of or in connection with it are governed exclusively by English law and the courts of England and Wales.

7. Changes to This Policy

We may revise this Acceptable Use Policy at any time by amending this page. Please check this page periodically to take notice of any changes.