Challenge

Delivering a handover solution that reflected the high quality of Rangeford Holdings’ homes, while providing appropriate information and support for their specific profile of homebuyers (over 60s) to ensure high levels of care and retention of independent lifestyles.

Key Achievements

• Minimised customer queries

• Alleviated issues around unclear information in handover materials

• Given buyers the confidence to make the final leap to purchase

Challenge

Producing an virtual sales tool that captured the exceptional design, finish and layout of Octagon Developments’ luxury homes to support sales to overseas buyers, as well as busy buyers in the UK.

Key Achievements

• Delivered an innovative solution that allows buyers 24/7 access to their new home before handover

• Integrated with Octagon’s website

• Enhanced the luxury brand with memorable technology

Challenge

Cala Homes were seeking reservation and completion solutions that reflected the high quality of their homes, whilst also supporting their sustainability targets.

Key Achievements

• Online and offline solutions allow home buyers to access information about their home when they need it

• Great continuation of brand representation

• Enhancing a professional handover that has been standardised across all regions

Challenge

As Weston Homes annual output increased, they required bespoke content at reservation and completion to help on-board their homebuyers and keep them informed throughout the process.

Key Achievements

• A handover that achieves customer service and satisfaction targets

• Creating a sophisticated handover that complements Weston

• A trusted supplier and partnership over many years