https://www.classicfolios.com/blog daily 0.75 2026-03-12 https://www.classicfolios.com/blog/can-developers-replace-help-to-buy-equity-funds-and-buyer-support-explained monthly 0.5 2026-03-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/aad4cbcb-2c52-4ef8-a935-4066215ccf6d/Blog+Images+%2819%29.jpg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - For more than a decade, the government’s Help to Buy scheme helped drive demand for new-build homes across the UK, giving first-time buyers the boost they needed to access homeownership. But since its closure in 2023, there is no major national support to help first-time buyers purchase new-build homes. This raises an important question for the sector: if government support is no longer guaranteed, could homebuilders themselves help fill the gap? https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/4520c2f5-a41a-401b-a8a3-7fc2f7296a47/freepik__man-and-woman-in-their-mid-30s-worried-as-they-loo__24269.jpeg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - The Growing Affordability Challenge for First-Time Buyers Affordability has always been one of the biggest barriers to homeownership, but recent economic conditions have intensified the issue. As performance bond specialists Nationwide Sureties Ltd explains, ‘The combination of soaring mortgage rates, stagnant wage growth, and persistent inflation is creating a near-impossible landscape for those trying to get on the property ladder.’ For developers, the reduced pool of first-time buyers can quickly translate into slower sales rates and delayed site delivery. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/3cc33b7c-07cf-4035-8528-8702cf33c905/freepik__a-symbolic-image-of-a-closed-sign-on-a-building-or__24271.jpeg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - The Gap Left by Help to Buy Between 2013 and 2023, the government’s Help to Buy equity loan scheme played a major role in supporting new-build sales. The scheme allowed first-time buyers to purchase new homes with an equity of up to 20% of the property value and then supported a standard repayment mortgage covering the remainder. The scheme reduced the mortgage loan-to-value (LTV) ratio and helped buyers access more competitive mortgage products. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c8440879-1261-45d3-846e-55cc281a478a/Blog+Images+%2820%29.jpg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - Could the Homebuilding Industry Create Its Own Equity Fund? The homebuilding sector already has experience in collaborative initiatives designed to support buyers. One example is the Deposit Unlock scheme, developed by the industry and supported by mortgage insurance providers. The scheme is ‘designed to help your customers secure a new-build home with just a 5% deposit.’ It therefore allows lenders to offer 95% loan-to-value mortgages on new-build homes. So, when developers, lenders and insurers work together, the sector can develop innovative solutions that improve buyer accessibility. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/8c9f2312-f644-4efe-ba94-a69eb2554c32/Blog+Images+%2822%29.jpg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - Supporting Buyers Beyond Financial Assistance While deposit support schemes are important, financial assistance alone is not the only factor influencing first-time buyers. The homebuying process itself can be overwhelming for those purchasing their first property. From mortgage approvals and legal processes to warranties and aftercare, many buyers are navigating unfamiliar territory. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ecb7a85c-1188-4b89-8c22-ebf59908399a/Blog+Images+%2823%29.jpg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - Following the sale of the home, our Home User Guides provide comprehensive, plot-specific information and include all the guidance your homebuyers need to move into and live in the new home with confidence, such as a guide on how to use and maintain the home’s features and appliances, a local area guide, and a list of key contacts should they ever need to get in touch. As customer expectations continue to rise across the housing sector, tools like these are increasingly viewed as an important part of delivering a professional, customer-focused buying journey. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/53ad55e2-cbcf-4f2b-b813-4ee8dca20e05/Blog+Images+%2821%29.jpg Blog - Can Developers Replace Help to Buy? Equity Funds and Buyer Support Explained - In the years ahead, the most successful developers will likely be those who combine financial innovation with exceptional customer support to create a buying experience that is both accessible and reassuring for the next generation of homeowners. If you’d like to find out more about how our products can support first-time buyers or to discuss your upcoming projects, please get in touch. https://www.classicfolios.com/blog/5-ways-to-empower-your-homebuyers monthly 0.5 2026-02-05 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c88f7a7d-14d0-4ae0-84fb-d9ac5c8843dc/Blog+Images+%2813%29.jpg Blog - 5 Ways to Empower Your Homebuyers - New Homes Week is a campaign that was launched by the Home Builders Federation (HBF) in 2005, to raise awareness and provide a platform for the homebuilding industry to come together to highlight the benefits of new builds. The campaign also shines a spotlight on the positive experience of buying a new build home – from reservation through to move‑in and beyond. At Classic Folios, we’ve spent more than 25 years helping housing providers create meaningful, confidence‑boosting experiences for their customers, and have gained some key insights about what homebuyers really need along the way. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/6a433b7f-0225-4ceb-a782-d8d63a65e445/Blog+Images+%2814%29.jpg Blog - 5 Ways to Empower Your Homebuyers - Beyond practical guidance, these manuals demonstrate professionalism and build trust, showing buyers that the property developer is committed to supporting them. It also empowers homeowners by providing insight into the market, financing options and property selection considerations. A Reservation Manual isn’t just a helpful document, it’s a tool that improves the overall homebuying experience, reduces fall-throughs and positions developers as transparent, buyer-focused and professional, which, in turn, leads to higher customer satisfaction ratings and an increase in referrals. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/730c08ce-2deb-43fc-9fd2-9d0955900465/Blog+Images+%2815%29.jpg Blog - 5 Ways to Empower Your Homebuyers - Home User Guides can also be used to support energy-conscious living by providing practical guidance on operating the property efficiently, while ensuring homeowners understand how to get the most out of the features and systems unique to their home. In short, Home User Guides are a practical, professional tool that enhances the homeowner experience, strengthen trust and reinforce a builder’s reputation for quality and care. Good handover content reduces confusion, boosts satisfaction and turns new buyers into loyal advocates of your brand. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/6fac2f59-e12f-4d62-beb1-60b6a47b8474/Blog+Images+%2816%29.jpg Blog - 5 Ways to Empower Your Homebuyers - Video content is engaging, accessible and especially effective for visual learners. By answering common questions upfront, How To Videos also significantly reduce calls to aftercare teams, saving time and resources while improving the customer experience. Professionally presented, they reflect the quality and professionalism of your brand. Careful planning, including pre-site visits and checks, ensures every video delivers the right information clearly and consistently, creating a polished, reassuring handover experience for every homeowner. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/bd1c2b05-a0f4-412c-891c-c2be72cc6055/Blog+Images+%2817%29.jpg Blog - 5 Ways to Empower Your Homebuyers - Clear guidance also brings practical benefits. Knowing what to look out for, how and when to report issues and what is covered under the warranty helps homeowners act promptly and appropriately, reducing the risk of problems escalating and avoiding unnecessary costs. Just as importantly, it gives buyers peace of mind and confidence, reinforcing transparency and trust while ensuring they understand their rights and the processes in place to protect them. Our Home User Guides, whether in print or digital formats, clearly explain what constitutes a snag or a defect, providing examples and guidance to help new homeowners feel informed and confident. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/def9116b-6e62-4d6e-a18a-d8ba8981f104/Blog+Images+%2818%29.jpg Blog - 5 Ways to Empower Your Homebuyers - Digital solutions like our residential portal Spaciable allow homebuyers easy access to information, which reduces the stress associated with moving to a new home and improves the speed and efficiency of the buying and moving-in processes. By streamlining how guidance, documents and updates are shared, buyers can focus on enjoying their new home rather than navigating complex processes. This is particularly valuable for first-time buyers, who often need additional reassurance and clarity. Ultimately, providing ongoing access to clear, well-structured information empowers homeowners, supports informed decision-making and contributes to a more positive, professional housing experience for everyone involved. https://www.classicfolios.com/blog/top-5-reasons-to-provide-your-homebuyers-with-a-home-user-guide monthly 0.5 2025-10-08 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/566f0c2a-aa46-4784-85c8-79afbea64d21/Blog+Images+%2873%29.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - For property developers, delivering an exceptional customer experience is about more than building high-quality homes. It’s about providing homebuyers with the tools and information they need to get the most out of their new home and its surroundings. One of the most effective ways to do this is by providing a comprehensive, plot-specific Home User Guide. Since 2022, building regulations have stipulated that homebuilders, ‘Must provide homeowners with information to help them use their new homes in a healthy and energy efficient way,’ explains the Future Homes Hub. They also note that, ‘You must give homeowners a user guide about how to operate and maintain the services and systems included in their new home.’ However, meeting requirements shouldn’t be your aim. This should be seen as a baseline, an opportunity to go above and beyond. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/d814d249-c6e3-4a3e-b66f-607d11634915/freepik__a-sunny-autumn-day-on-a-new-housing-development-in__98196.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - Homebuilders understandably place their focus on constructing impressive and quality homes, which is of course a primary concern. However, providing a Home User Guide sets you apart by demonstrating a commitment to customer support and post-sale care. Homebuyers who feel supported like this are more likely to recommend your company to friends and family or return to you for future home purchases. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/127a57fc-70d7-4bf6-ae21-243203a8a9e1/Blog+Images+%2874%29.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - By providing detailed, easy-to-understand Guides, homebuilders can lower their costs through preventing a significant volume of calls and emails. This means fewer members of your team required in this area, allowing for a better allocation of resources. Your team can focus on complex or high-value issues rather than answering repetitive questions. It also allows for faster resolution for queries that so arise, because when information is clear and accessible, homeowners can solve minor issues themselves, and understand more about the issues that are out of their control. This ultimately improves their satisfaction while reducing your workload. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ec6caeb9-8c68-4d2c-87b7-ca3daff068ae/Blog+Images+%2875%29.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - Home User Guides also work to enhance accountability. As they document your advice on property maintenance and appliance usage, they naturally provide a reference point if disputes were to arise. In a similar vein, warranty providers or insurers often require proof that homeowners were given proper guidance on home care. Home User Guides give homebuilders the peace of mind that they are audit ready, as the Guides would satisfy this requirement. This means that your Home User Guide isn’t just an informative tool for homebuyers. It is a protective measure you can take, safeguarding your business against avoidable risks. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/06e49e1e-429b-4ac1-9327-ad01e0ae4d8e/Blog+Images+%2876%29.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - It also allows for consistent messaging, as every homeowner receives the same accurate, up-to-date guidance, reducing the risk of miscommunication. And finally, in the case of digital guides, homebuilders can track which sections are accessed most frequently, helping them to understand common pain points and improve homes or support materials. In other words, a Home User Guide turns one-way information into a self-service tool that benefits both homeowners and your operations. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/5408e38f-0bac-48bf-9e43-510870615709/Blog+Images+%2877%29.png Blog - Top 5 Reasons to Provide Your Homebuyers with a Home User Guide - Plus, clear guidance on appliance use, maintenance, and troubleshooting can prevent avoidable damage that would otherwise trigger warranty interventions. By proactively providing the information homeowners need, you reduce friction, strengthen relationships, and protect your bottom line. Providing a Home User Guide is far more than a courtesy for homebuyers. For the homebuilder, it’s a strategic tool that strengthens your brand, reduces customer care calls, ensures compliance, enables self-service, and enhances long-term customer confidence. https://www.classicfolios.com/blog/what-does-your-handover-say-about-your-brand monthly 0.5 2025-09-11 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/0476ee2e-e2f6-4df8-a948-71a00dabceea/Blog+Images+%2868%29.png Blog - What Does Your Handover Say About Your Brand? - In homebuilding, the handover of the property is far more than a transfer of keys. It’s a moment that speaks volumes about your brand, creating an impression that will last for years to come. As the Association of Professional Builders stresses, ‘By delivering a world class handover experience for your clients, you’ll create raving fans that can’t stop promoting your building company.’ Whether you offer a physical or digital handover solution, thoughtful attention at this stage of the process will signal your brand’s core values – a gesture that can resonate deeply with buyers. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/e0b98fed-a7f3-43d8-bdef-96ae4ec57a35/Blog+Images+%2869%29.png Blog - What Does Your Handover Say About Your Brand? - Physical handover solutions can also extend to Welcome Gifts, branded Door Bows, or curated packages that convey attention to detail and quality that resonates as luxurious with experienced buyers. These gestures show the buyer that the relationship isn't a mere transaction. They are a valued participant in an ongoing journey of luxury living and a refined lifestyle. Digital Handover: Innovative and Instant Delivering digital handover materials, whether via tablets, residential portals, or residential engagement and property management apps, positions you as a forward-thinking developer. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/95805171-794e-4d0e-81fe-b47913d280df/Blog+Images+%2870%29.png Blog - What Does Your Handover Say About Your Brand? - Go the Extra Mile: Celebrate the Buyer When a homebuilder provides a tailored handover experience that includes personal touches, such as Welcome Gifts or hampers, handwritten notes, even celebratory Door Bows, it demonstrates their appreciation of the buyer's journey and their place in your brand story. This approach is less about logistics and more about emotional connection, something that buyers increasingly value in our fast-paced, consumerism-driven world. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/769222de-553a-470c-828e-603c1cd49edd/couple-in-their-new-uk-home-smiling-as-they-read-a__4005.png Blog - What Does Your Handover Say About Your Brand? - Personalised Handover: Tailored to the Individual Providing customised Home User Guides or branded portals like Spaciable, with plot-specific details shows homebuyers that every resident matters. This is an increasingly important consideration for today’s consumer, as the McKinsey & Company study reveals: ‘Our research shows that 71 percent of consumers expect companies to deliver personalized interactions. And 76 percent get frustrated when this doesn’t happen.’ https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/90c805de-e7bb-473e-8f45-f3d6b5d69b40/freepik__couple-looking-disappointed-in-their-new-uk-home-a__4006.png Blog - What Does Your Handover Say About Your Brand? - What Makes a Handover Unsuccessful? It would be remiss to write an entire blog on the options available to homebuilders when delivering an effective handover, without also mentioning what might be included, or excluded, from an unsuccessful handover experience. https://www.classicfolios.com/blog/top-5-tips-for-property-developers-to-improve-resident-communication monthly 0.5 2025-07-09 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c6aa8cd2-c1cd-48a1-a4cc-6e5007d0bac0/Blog+Images+%2851%29.png Blog - Top 5 Tips for Property Developers to Improve Resident Communication - For property developers, clear, consistent communication with residents isn’t just good customer service – it’s an essential ingredient for long-term success. In fact, well-structured communication contributes to higher rates of retention, fewer disputes, and increased satisfaction among home users. In this blog, we outline five practical, research-backed strategies that can improve how you engage with your residents. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/73571253-7605-41bc-9180-c2da024fa979/Blog+Images+%2852%29.png Blog - Top 5 Tips for Property Developers to Improve Resident Communication - 2. Use Multiple Channels – But Keep Messaging Consistent Residents today use a variety of devices and platforms, so meeting them where they are is key. However, inconsistent or scattered messaging can lead to confusion, so although the platform might change, the message itself shouldn’t. In a 2022 Buildium survey, 58% of renters said email was their top communication method, while 32% preferred texting. It is therefore wise to use a combination of channels but keep the message clear and aligned. In this regard, using a property management solution that allows your team to send communications via a range of channels is a wise investment. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/83a5d140-eb1d-43c2-b414-8b6badf4a667/resident-commun_1751969149.png Blog - Top 5 Tips for Property Developers to Improve Resident Communication - 3. Acknowledge Resident Concerns Promptly Even when you can’t solve an issue immediately, a quick response tells residents they’ve been heard and that you are working to find a resolution. Taking that step can go a long way in building trust with your residents, and show that you value the time they’ve taken to inform you of the issue. This is an important aspect of providing an effective customer experience, as evidenced by research carried out by corporate researcher and data analyst, Forrester, which found that, ‘77% say that valuing their time is the most important thing a company can do to provide them with good online customer service.’ To ensure your residents know you value their time, window and door supplier, Tru Frame, advises homebuilders to, ‘Set up automated responses that acknowledge receipt of an enquiry and provide an estimated response time.’ They go on to explain that, ‘This immediate acknowledgement reassures the customer that their enquiry is being processed and helps keep them engaged until a more personalised response can be provided.’ Actions: Set a target to acknowledge all resident queries within 24 hours Use auto-responders to confirm receipt of maintenance requests or complaints Follow up with progress updates – even a short message like ‘We’re waiting for parts’ keeps residents in the loop https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/e10c97aa-e9c8-47bb-a9aa-bbf23cd24573/Blog+Images+%2853%29.png Blog - Top 5 Tips for Property Developers to Improve Resident Communication - 5. Foster Community with Events, Feedback, and Transparency ‘Community development is a crucial aspect of creating thriving cities and towns that support the well-being, economic stability, and overall quality of life for their residents,’ explains non-profit developer, HomeSight. A sense of community increases satisfaction, reduces turnover, and builds long-term goodwill between homebuilder and residents. Residents want to feel included in the wider community, make connections with neighbours and gain a sense of belonging in their new home and local area. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/e28c6535-9c5f-4f9d-afe5-4ca05150a846/Blog+Images+%2854%29.png Blog - Top 5 Tips for Property Developers to Improve Resident Communication - Using Digital Tools Can Make This Easier Implementing these strategies manually is time-intensive, though may be vital for some developments and their home users. Thankfully, platforms like Spaciable make it easier. From automated surveys and centralised portals to push notifications and document libraries, Spaciable supports every step of effective resident communication, while keeping your branding front and centre. https://www.classicfolios.com/blog/how-to-reduce-post-completion-queries-with-better-handover-information monthly 0.5 2025-06-25 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a2c260ac-294d-4282-87f4-d025b96503f3/Blog+Images+%2836%29.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - When a homebuyer moves into their new home, you want them to feel excited, delighted with the property and confident in how to get the most out of living there. You do not hope for them to be bombarding your after-sales team with questions. Great handover information isn’t just paperwork; it’s the key to fewer post-completion queries, happier customers, and stronger reputations for your homes and your brand. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c391cb0e-5bb1-44d5-8b5f-0bfd0994f599/5+star+review+for+homebuilder.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - The other significant benefit of providing a comprehensive handover solution is that it prevents many questions from the new homeowner before they arise. Digital product data software supplier, BSI Identify, points out that, ‘While the burden to prepare the completion handover documentation falls on the builder; the perceived beneficiary is the homeowner or property manager.’ And though there are many benefits to the homebuyer, as BSI Identify stresses, ‘Builders often overlook the long-term benefits to their sales journey and customer care efficiencies that come with a comprehensive property handover pack – including less customer queries, improved customer satisfaction, trust and better reviews.’ https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/027a6cde-3e74-45bc-a807-5368186879e8/Blog+Images+%2838%29.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - Adding information regarding the materials used to finish the home allows your homebuyers to easily complete repairs or order replacement products such as tiles or paint colours, so that they can address small areas of damage without having to replace the entire finish to the affected area. Safety information, such as fire safety protocols, how to maintain fire and smoke alarms and advice on how to minimise risk of fire within the home are valuable inclusions for a home user manual, as is information on carbon monoxide poisoning and the importance of maintaining the carbon monoxide alarm. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/9b5a1cf9-8541-49bd-a90c-6e74f9c4797e/Blog+Images+%2839%29.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - 3. Start Planning Handover at Project Kick‑Off Handover isn’t the final stage of completion - it’s a process you should be considering from the outset of the project. A study titled ‘Standardising the route to project handover to improve the delivery of major building projects’ carried out by the University of Bath, has found that ‘Giving a large amount of ‘completed’ data to clients towards the end will lead to a ‘tsunami of information’ phenomenon.’ The study suggests scheduling your handover strategy from project inception: draft requirements early, track everything, and build manuals as you go. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c5497f93-676a-4d5d-93c8-00da9bc8a7c1/Blog+Images+%2843%29.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - 4. When Digital Handover Tools Can Streamline Support When you provide a handover solution for your homebuyers, you will already have had to question who the typical buyer of the homes on this development will be, and whether they would prefer a traditional, tailor-made folio with printed information contained inside, or a digital version that they can access through an online portal or app. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/96c477be-4452-4e8a-8c00-4021547e40ec/better-home-han_1750843710.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - 5. Better Handovers = Fewer Post-Completion Queries Evidence shows that top-quality handover documentation significantly cuts after-sales contact. ‘A successful project handover is not just about receiving a set of documents at practical completion. It’s about ensuring that the information handed over is structured, accurate and usable for operating the building effectively,’ explains Lucas Cusack from digital information management provider, Glider Technology in Construction Management magazine. If the information has been carefully thought-out, amended where necessary and provided in an easily digestible format, there are very few reasons for homebuyers to contact their homebuilders, unless in the case of issues arising, for which they are responsible for remedying. Furthermore, taking the level of care necessary to provide a truly effective handover, ‘Demonstrates the team’s dedication to quality and professionalism, establishing their position in the competitive real estate industry,’ explains digital document management solution provider, Plan Radar. Planning for project completion should include opting for a handover solution that embeds this exact clarity and accessibility – meaning fewer confusion-led calls and more happy homeowners. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/81a602e2-a8d2-42b4-a58a-e7c837679545/Blog+Images+%2844%29.png Blog - How to Reduce Post-Completion Queries with Better Handover Information - 7. Bring it all together with Classic Folios and Spaciable Classic Folios specialises in crafting Home User Guides tailored for UK homebuilders. We ensure you provide all the information your homebuyers want and need to move into their new home with confidence. We write our manuals in your company tone and ensure they offer a strong reflection of your brand, as well as meet all of your legal and regulatory requirements. https://www.classicfolios.com/blog/putting-people-first-how-our-customer-experience-team-help-housing-providers-elevate-the-home-user-experience monthly 0.5 2025-05-22 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/99f6234c-7f4b-463c-9877-3e1a16f268aa/Blog+Images+%2817%29.png Blog - Putting People First: How Our Customer Experience Team Help Housing Providers Elevate the Home User Experience - This year, a WorldMetrics.org report exploring ‘Customer Experience In The Building Industry Statistics’ revealed that, ‘86% of customers are willing to pay more for a better customer experience in the building industry.’ No-one understands the importance of providing an exceptional service for home users better than our dedicated Customer Experience (CX) Team. Behind every smooth transition into a new home is a team committed to making sure the experience is as seamless, supportive, and informed as possible. That’s why our CX team are always at hand, to ensure all our private and social housing provider clients are ready to deliver an outstanding service for their customers. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/6bbd25f6-fb79-4891-ba76-8b40dd2b7942/Blog+Images+%2818%29.png Blog - Putting People First: How Our Customer Experience Team Help Housing Providers Elevate the Home User Experience - Collaborative Support for Housing Providers Our CX team acts as a partner to developers and housing associations. From initial onboarding to day-to-day support, they ensure that each client receives a tailored package and responsive service. Every housing provider is different, so our team takes the time to understand the unique needs and deliver solutions sympathetic to each developer’s brand, goals and budget. Whether it’s ensuring printed homeowner manuals are delivered on time and to specification, or guiding a team through the rollout of our digital platform, Spaciable, the focus is always on quality, communication, and care. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/055be329-1464-44ba-bfcd-d3bc5a77cb1f/Blog+Images+%2819%29.png Blog - Putting People First: How Our Customer Experience Team Help Housing Providers Elevate the Home User Experience - Delivering Seamless Physical and Digital Handover Solutions Classic Folios has been delivering premium physical handover packs for over a quarter of a century. With Reservation, Completion and Tenancy Manuals all available in tailor-made folios in the homebuilder’s colours and branding, these solutions have been a tried and tested failsafe for an exceptional home user experience for many years. These traditional and attractive handover solutions remain popular among homebuilders and their buyers, but in today’s increasingly digital world, some housing providers are now looking to complement with, or transition entirely to, digital solutions. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/2223ec32-5db6-47d4-9582-ec51f9561e94/Blog+Images+%2820%29.png Blog - Putting People First: How Our Customer Experience Team Help Housing Providers Elevate the Home User Experience - Making the Digital Transition Easy with Spaciable Moving to a digital platform can feel daunting, but with our dedicated CX team, the transition is smooth, operationally efficient and proven to save time and money for housing providers. From the outset, our CX team guides developers and social housing providers through every stage of the Spaciable rollout. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/3469cb3e-9ece-4b29-ab32-e97c44999f5d/Blog+Images+%2822%29.png Blog - Putting People First: How Our Customer Experience Team Help Housing Providers Elevate the Home User Experience - Because the End User Matters Most Ultimately, every effort and investment housing providers make in regards to their chosen handover solution, should be made with the home user in mind. A smooth, informative handover sets the tone for a positive relationship between resident and housing provider. It builds trust, reduces post-completion questions, and supports residents in settling into their new property with confidence. https://www.classicfolios.com/blog/design-trends-defining-todays-luxury-brands monthly 0.5 2025-04-24 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/db805bf1-76d9-4537-b188-7bfac9e7dc69/Blog+Images+%282%29.png Blog - Design Trends Defining Today’s Luxury Brands - Luxury was once defined by price tags and exclusivity, but in today’s visually saturated world, design is the first language through which a brand communicates its identity. From high-end property developers to prestige automotive brands, the look and feel of today’s luxury brand must not only project refinement but also subtly convey modernity, trust, and timeless value. https://www.classicfolios.com/blog/what-does-luxury-mean-in-todays-property-market monthly 0.5 2025-04-23 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c89393bb-aeaa-4186-8384-baee9fb2a079/Blog+Images+%281%29.png Blog - What Does Luxury Mean in Today’s Property Market? - Succeeding in today's luxury property market means understanding the evolving preferences of buyers with a big budget. A tick list that would traditionally have consisted of a set criteria including features such as stables, plush green acres and boarding rooms for staff, is nowadays just as likely to prioritise features that enhance the emotional and physical wellbeing of its affluent buyers. As luxury London development company, Turnkey Developments, advises, ‘Understanding the psychology behind luxury homebuyers is crucial for creating properties that not only meet but exceed expectations.’ https://www.classicfolios.com/blog/how-to-ensure-youre-prepared-for-the-housing-rush-before-aprils-stamp-duty-changes monthly 0.5 2025-03-06 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/aaa59a4b-86cc-4e8a-9d47-3d1038897ffc/Blog+Images+%2870%29.png Blog - How to Ensure You’re Prepared for the Housing Rush Before April’s Stamp Duty Changes - ‘He who fails to plan is planning to fail’ is an age-old adage that is readily heeded by sensible businesses at any point in time but should be particularly noteworthy for housebuilders over the next month. On 1st April, the Stamp Duty changes will come into force, meaning the temporary increases to the thresholds that were put in place in September 2022 will come to an end. https://www.classicfolios.com/blog/building-a-better-future monthly 0.5 2025-02-13 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/47b3bcd7-2780-4d1f-8ee5-1d365eeaba7d/Building+a+Better+Future+%282%29.png Blog - Building a Better Future - Our population is growing and with it comes an increasing demand for housing. However, ‘the construction workforce in the UK is rapidly decreasing,’ so how will we ensure the supply of houses can meet the demands of the coming years? What can we do to attract young talent to the homebuilding industry? https://www.classicfolios.com/blog/seven-innovative-strategies-for-homebuilders-to-enhance-customer-care-in-2025 monthly 0.5 2025-02-13 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/3145cbde-a427-407f-ba20-4312cc43c3bb/Blog+Images+%2869%29.png Blog - Seven Innovative Strategies for Homebuilders to Enhance Customer Care in 2025 - When homebuyers start their property search, what are they looking for? The first items on their checklist are normally the size and location of the property. At this point, they can often find an abundance of suitable, even beautiful homes situated in practical locations. So, beyond planning and placemaking, as a homebuilder, what can you do to make your homes stand out? https://www.classicfolios.com/blog/the-future-of-the-property-market-what-to-expect-in-2025-and-beyond monthly 0.5 2025-02-04 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/763fce07-ace6-4e1f-9028-6b4fa0b8420e/Blog+Images+%2865%29.png Blog - The Future of the Property Market: What to Expect in 2025 and Beyond - In this blog, we will explore what to expect from the property market in 2025 and beyond, and how it will impact buyers, sellers, and investors alike. As we approach a new decade, the property market is poised for significant changes and advancements. Technology, sustainability, and shifting demographics will undoubtedly shape the landscape. https://www.classicfolios.com/blog/how-to-meet-the-customer-care-expectations-for-different-age-groups monthly 0.5 2025-01-28 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c739e1f3-8e99-4a27-a4bb-e40436bfb09c/Blog+Images+%2866%29.png Blog - How to Meet the Customer Care Expectations for Different Age Groups - Our lives are in a constant state of evolution. Our tastes in food, drink, hobbies and even holiday destinations all change with age, and so do our expectations when it comes to customer care. However, in today’s world, the scope of technological innovation over recent decades also plays a part in what we expect from the companies we buy from, and our familiarisation of newer, more innovative technologies dictates the level of digital support we expect as consumers. https://www.classicfolios.com/blog/five-effective-methods-homebuilders-can-use-to-educate-homebuyers-on-living-sustainablynbsp monthly 0.5 2024-12-18 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/4091be6e-6bb6-4a81-b4d1-6c65eacf903d/Blog+Images+%2861%29.png Blog - Five Effective Methods Homebuilders Can Use to Educate Homebuyers on Living Sustainably  - The Christmas period is, sadly, one of our most wasteful times of the year. In fact, according to packaging manufacturer GWP Group, in the UK, ‘The additional waste from Christmas equates to approximately 3 million tonnes.’ The month of December brings into focus the need for us all to live a more sustainable lifestyle. One that will set the tone for all festivities, including the tendency towards excess that we find ourselves in at Christmastime. https://www.classicfolios.com/blog/unlock-the-secret-transforming-homebuyers-into-loyal-lifetime-customers monthly 0.5 2024-11-19 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/05b9c6ea-670d-42ff-a453-e6d1fbb0ff23/Blog+Images+%2859%29.png Blog - Unlock the Secret: Transforming Homebuyers into Loyal Lifetime Customers - Buying a home is a significant milestone in life, but for many new-build homebuyers, the journey doesn't end on the day of completion. In fact, this is just the beginning of a long-term relationship between the homebuyer and the homebuilder. Unlocking the secret to transforming homebuyers into loyal lifetime customers is an essential strategy for property developers looking to build a thriving business. https://www.classicfolios.com/blog/how-the-new-homes-quality-board-is-raising-customer-care-standards monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a647a80b-770b-43aa-b9ca-e58be9cb4aa4/How+the+New+Homes+Quality+Board+is+Raising+Customer+Care+Standards.png Blog - How the New Homes Quality Board is Raising Customer Care Standards - With the introduction of the new Code by the New Home Quality Board (NHQB), property developers are required to meet more stringent criteria that applies to both the homes they build and the customer service they provide for their buyers. NHQB state that, ‘The framework was introduced in 2022 and has delivered a step change in developer behaviour, a consistently high standard of new home quality and service, and strengthened redress for the purchasers of new-build homes where these high standards are not achieved.’ https://www.classicfolios.com/blog/customer-care-throughout-the-ages monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/0b1d35dd-31e6-474c-a66a-1df82a8ac3cd/Customer+Care+through+the++ages+%281%29.png Blog - Customer Care Throughout the Ages - The importance of making your customers feel positive about you (and, specifically, about giving you their money) has been applicable since the earliest days of trading goods, and has evolved with time into the experience we provide for consumers in modern-day commerce. Customer care is so crucial to homebuilders that organisations such as the New Homes Quality Board and the Homebuilders Federation have made it their mission to elevate standards and recognise industry achievements. This dedication to customer care from the sector is also why we, as a supplier of customer-centric solutions, have continued to thrive for over 25 years. https://www.classicfolios.com/blog/alternative-styles-of-customer-care monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/30b52fc5-2d17-4c5e-9474-d7d0d3cbbff1/Blog+Images+%2857%29.png Blog - Alternative Styles of Customer Care - We have reached great heights in our customer care practices. Award nights and star ratings tell the story of a sector experiencing success. For most businesses, striving to excel with an outstanding customer experience is still very much a way of increasing business. Other businesses, however, seem to have decided that providing attentive, thoughtful service for their customers has become so expected that it no longer makes them stand out above the competition. https://www.classicfolios.com/blog/how-does-the-city-of-today-compare-to-2020s-city-of-tomorrow monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/41b281e7-b177-49ba-8f9d-0a767c8c04bd/Blog+Images+%281%29.png Blog - How Does the City of Today Compare to 2020’s City of Tomorrow? - Back in 2020, the world was managing a global pandemic. The familiar hustle and bustle that had remained constant for city living suddenly looked very different. At that time of change, Radio 4 Sounds Rethink podcast held a discussion about the early signs of cities changing. With four expert speakers, the podcast evaluated the changes taking place, and based on this conversation, we wrote a blog that predicted what would happen to cities over the coming years. https://www.classicfolios.com/blog/why-bespoke-matters-a-guide-for-personalising-homebuyer-handovers monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/05fcc792-9d3b-4845-9a9c-f8ec8cdf8cae/Blog+Images+%288%29.png Blog - Why Bespoke Matters: A Guide for Personalising Homebuyer Handovers - We all know that feeling you get when gifting a bespoke item to a loved one. It feels special. It shows you’ve gone further than was required in order to have that particular item personalised. You’ve made an effort. They will love it. That feeling can also be achieved by a business, in its consumers. And homebuilders, who are celebrating one of life’s great milestones with their customers, have arguably got the best opportunity to do this. https://www.classicfolios.com/blog/eleven-interior-design-features-that-help-you-sell-homes monthly 0.5 2024-11-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/d4b75d71-f3be-4fc7-a4f5-47b3d4516f69/Blog+Images+%2856%29.png Blog - Eleven Interior Design Features that Help You Sell Homes - When it comes to selling a home, interior design features can significantly impact the buyer's perception and overall appeal of the property you’re offering. Certain design elements can make a home more attractive to buyers and can even increase its market value. With this in mind, we’ve collated a list of the 11 most effective interior design features to help homes sell. https://www.classicfolios.com/blog/blueprints-from-beyond-five-more-architectural-lessons-from-iconic-horror-movie-houses monthly 0.5 2024-10-24 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a53a8f23-aebf-46f1-99d8-c851583b24a0/The+Homebuyer+Experience+%288%29.png Blog - Blueprints from Beyond: Five More Architectural Lessons from Iconic Horror Movie Houses - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.classicfolios.com/blog/the-power-of-a-personal-touch-the-importance-of-physical-handovers-for-homebuilders monthly 0.5 2024-10-08 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/0054065e-7f83-4ac9-9ab6-4f50530300bd/Blog+Images+%2855%29.png Blog - The Power of a Personal Touch: The Importance of Physical Handovers for Homebuilders - In the fast-paced digital world we live in, where virtual communication reigns supreme, one might question the importance of physical handovers. However, when it comes to the homebuilding industry, the power of a personal touch cannot be underestimated. In this blog, we explore why physical handover solutions are so important for homebuilders and how they can significantly impact customer satisfaction. https://www.classicfolios.com/blog/top-five-reasons-why-housebuilders-should-choose-likeminded-suppliers monthly 0.5 2024-10-08 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ca0c58d9-d1f3-4465-8257-ae5b13a29705/Blog+Images+%2854%29.png Blog - Top Five Reasons Why Housebuilders Should Choose Likeminded Suppliers - The UK construction industry has faced difficult times in recent years. ‘The sector has experienced the highest number of bankruptcies of any industry in the UK for the past three years, according to auditing firm Mazars,’ reports the Evening Standard, who go on to reveal that approximately 4,370 companies in the sector have closed down in the last year. https://www.classicfolios.com/blog/the-power-of-video-marketing-for-homebuilders-why-its-a-must-have-strategy monthly 0.5 2024-09-10 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/4761e2e4-f466-4009-b38f-c34a8f8160de/Blog+Images+%2852%29.png Blog - The Power of Video Marketing for Homebuilders: Why It’s a Must-Have Strategy - In an industry as competitive and visually driven as property development, standing out and effectively communicating your value is crucial. Traditional marketing methods, such as brochures, floor plans, and images, still have their place. But in today’s digital landscape, they often aren’t enough. To truly engage potential buyers, today’s homebuilders would be wise to embrace video marketing. Not only is video marketing a powerful way to showcase your development projects, it also offers an immersive experience that static media can’t match. https://www.classicfolios.com/blog/the-importance-of-omnipresent-branding-after-completion monthly 0.5 2024-08-27 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/b226e3f7-de62-467b-b0af-239ca06e0fcd/Special+touches+that+make+move-in+day+memorable+%281%29.png Blog - The Importance of Omnipresent Branding After Completion - It goes without saying that the way you represent your brand to your clients from reservation through to handover is important. This is when you and your customers are in most frequent communication, and both parties have a role to play in the success of the completed property sale. However, once move-in day has arrived and your buyers are happily living in one of your homes, instead of ending your chances for brand enhancement, there are in fact many more opportunities to promote your brand and secure your reputation as a housebuilder that buyers can trust, with three key strategies, listed below. https://www.classicfolios.com/blog/what-are-gen-z-looking-for-in-housing-and-how-can-you-appeal-to-this-demographic monthly 0.5 2024-08-27 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/dd636b0e-9737-4087-9ea5-32e6c396291f/Blog+Images+%2810%29.png Blog - What are Gen Z Looking for in Housing and How Can You Appeal to this Demographic? - When Business Insider magazine published an article titled, ‘Gen Z is coming for the housing market,’ it raised questions. Namely, who is Gen Z, and what housing, exactly, are they looking for? The National Apartment Association (NAA) explains: ‘Generation Z covers those born between 1996 and 2012.’ This is the most recent generation to reach adulthood and take their first steps into the world of housing, whether that be renting, homeownership, or securing property for a passive income investment. https://www.classicfolios.com/blog/labours-top-five-housing-priorities-everything-industry-professionals-need-to-know monthly 0.5 2024-07-23 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/e90fccf6-da5b-4c37-be86-b81e2bc21e10/Blog+Images+%2847%29.png Blog - Labour’s Top Five Housing Priorities: Everything Industry Professionals Need to Know - Winning their first general election since 2005, the Labour party’s success in securing the majority vote earlier this month is, understandably, being viewed as the first step towards a significant shift for the UK. The result has been met with hope by professionals from many industries, but arguably none as hopeful as those working in the homebuilding sector. https://www.classicfolios.com/blog/resetting-the-homebuilding-industry-leveraging-the-uk-general-election monthly 0.5 2024-07-03 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/3a652c4d-9ef7-4266-a78d-b56ef1e1a874/Blog+Images+%2846%29.png Blog - Resetting the Homebuilding Industry: Leveraging the UK General Election - As the UK gears up for the upcoming general election, the homebuilding industry stands at a pivotal crossroads. This election offers a unique opportunity for homebuilders to reassess their strategies, align with new government policies, and address longstanding challenges. In this blog, we explore how the housing sector can use the election as a fresh start to reset and rejuvenate the industry. https://www.classicfolios.com/blog/customer-care-is-about-more-than-being-responsive monthly 0.5 2024-06-13 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/dd721e7e-0f01-49cd-9720-12d855cebde7/Blog+Images+%2844%29.png Blog - Customer Care is About More than Being Responsive - In the competitive world of homebuilding, the standards of customer care you offer can be the defining feature that sets your company apart from any other. While being responsive to customer enquiries and concerns is undoubtedly important, exceptional customer care in the homebuilding industry goes beyond mere responsiveness. It encompasses a holistic approach that fosters trust, communication, and a seamless journey for homebuyers, right from the initial inquiry to post-purchase, comprehensive support and aftercare. https://www.classicfolios.com/blog/12-things-to-consider-when-planning-a-new-property-development monthly 0.5 2024-05-22 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1cdb45a0-5957-459f-939e-695e08f1d23b/Blog+Images+%2843%29.png Blog - 12 Things to Consider When Planning a New Property Development - Planning a new property development is an exciting yet complex venture. From the initial concept to the final construction, there are numerous factors that must be considered to ensure a successful project. Whether you're an experienced developer or new to the industry, the same 12 key considerations work as a guide through the planning process. https://www.classicfolios.com/blog/reflecting-on-two-years-of-the-new-homes-quality-board monthly 0.5 2024-05-07 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ee9c0c90-db59-4628-bb85-10d5707c87de/Blog+Images+%2841%29.png Blog - Reflecting on Two Years of the New Homes Quality Board - Two years have passed since the inception of the New Homes Quality Board (NHQB), an independent body formed 'to drive up the quality of new build homes and strengthen protections for customers.' In this blog, we look back on the NHQB’s journey so far to learn about their achievements in upholding quality standards in new build homes and enhancing consumer protection. https://www.classicfolios.com/blog/seven-ways-to-ensure-your-new-build-homes-stand-out-above-the-huge-springtime-competition monthly 0.5 2024-04-16 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/7ae72f62-c98c-402e-9ab7-08c6559f54f9/Blog+Images+%2836%29.png Blog - Seven Ways to Ensure Your New Build Homes Stand Out Above the Huge Springtime Competition - After the starkness of winter, the arrival of spring brings with it a wealth of newness. Think blossoming trees, nesting birds, bees buzzing once again. But nowhere is this wave of abundance more evident than in the busy world of real estate. ‘The start of the busy home shopping season in early spring is a time of optimism for would-be home buyers – more new listings come on the market in spring than any other time of year,’ advises Zillow. https://www.classicfolios.com/blog/nurturing-corporate-identities-eight-steps-to-distinguishing-multiple-brands-under-a-group-banner monthly 0.5 2024-03-27 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/231fe05f-6f50-4cdf-9c42-1ad0565686f6/Blog+Images+%2832%29.png Blog - Nurturing Corporate Identities: Eight Steps to Distinguishing Multiple Brands Under a Group Banner - In the bustling landscape of modern business, it's not uncommon for companies to spread their wings and establish multiple brands under one overarching umbrella. There are a number of homebuilders who are home to multiple brands, with the Vistry Group a prime example. Whether it's for diversification, targeting different demographics, or exploring new markets, having more than one brand can be a strategic move for any business, including that of homebuilders. https://www.classicfolios.com/blog/getting-the-best-out-of-brownfield-development-the-benefits-and-drawbacks-for-homebuilders-in-light-of-new-requirements monthly 0.5 2024-02-29 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/19ede5f3-68a3-445e-aee4-11755c004d73/Blog+Images+%2829%29.png Blog - Getting the Best Out of Brownfield Development: The Benefits and Drawbacks for Homebuilders in Light of New Requirements - On the 13th February, Housing Secretary Michael Gove announced that brownfield development would be prioritised by local authorities in England, under a new policy going to consultation. So, what will this mean for homebuilders? What are the benefits and drawbacks of developing on brownfield land? https://www.classicfolios.com/blog/the-journey-to-homeownership-what-matters-most-to-first-time-buyers-in-the-uk monthly 0.5 2024-02-15 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a6d49f15-d6b5-4810-9ab5-9a095999122a/Blog+Images+%2812%29.png Blog - The Journey to Homeownership: What Matters Most to First-Time Buyers in the UK The first step onto the property ladder is one of life’s most significant milestones, often representing a culmination of hard work, dedication, and financial planning. In the UK, where the housing market can be difficult to enter, the journey to homeownership is a unique and rewarding experience for each individual or couple. From navigating mortgages to finding the perfect property, first-time buyers face a plethora of decisions and considerations. https://www.classicfolios.com/blog/why-homebuilders-are-choosing-solar-panels-we-speak-to-an-industry-expert-about-the-benefits-of-installing-solar-technology monthly 0.5 2024-02-02 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a2442a66-4eda-441a-9d04-37134a8536e0/Blog+Images+%2823%29.png Blog - Why Homebuilders are Choosing Solar Panels – We Speak to an Industry Expert about the Benefits of Installing Solar Technology - For property developers, fitting solar panels on the roofs of their new homes has become a relatively common practice. And it’s a wise move from the industry, as, despite not being a mandatory measure set out by the government, it is still an important selling point for homebuyers. ‘A new study conducted by E.ON Energy found that 89% of prospective buyers want sustainable homes that are kind to the planet,’ reports Country Living, going on to reveal that, ‘80% said they'd prefer solar panels over having a garden.’ https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/59307ecf-0b61-4a46-a2b5-66d42cf1700e/IMG_0244.JPG Blog - Why Homebuilders are Choosing Solar Panels – We Speak to an Industry Expert about the Benefits of Installing Solar Technology - Make it stand out In-roof solar panel installation carried out by EVR Limited https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ff016830-57ec-40d0-a171-fc1b3e19ec7a/Picture1.png Blog - Why Homebuilders are Choosing Solar Panels – We Speak to an Industry Expert about the Benefits of Installing Solar Technology - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.classicfolios.com/blog/three-methods-for-homebuilders-to-decrease-fall-throughs-and-optimise-home-sales-in-2024 monthly 0.5 2024-01-17 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/88d76558-7319-4eee-877d-57cfe9254d77/Blog+Images+%2820%29.png Blog - Three Methods for Homebuilders to Decrease Fall-throughs and Optimise Home Sales in 2024 - In every industry, taking precautions to prevent unnecessary costs is an important part of protecting profits and generating financial success. For homebuilders, one of the most expensive costs to your business is that of fall-throughs. Analysing data from Q3 of 2023, Home Sale Pack found that, ‘Fall throughs are estimated to have cost UK buyers and sellers £270m,’ as revealed by Property Reporter. They also estimated the average cost per fall-through to have risen to an eye-watering £3,433. https://www.classicfolios.com/blog/the-power-of-referrals-building-success-in-the-homebuilding-industry monthly 0.5 2024-01-17 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/d864066c-3ef5-4eb7-b5a4-872aefebdaa2/Blog+Images+%2817%29.png Blog - The Power of Referrals: Building Success in the Homebuilding Industry - In the highly competitive world of homebuilding, success often hinges on more than just the quality of construction or the appeal of a well-designed property. While these factors are undoubtedly crucial, there's another aspect that can significantly contribute to the growth and success of your business: referrals. https://www.classicfolios.com/blog/a-homebuyers-dream-home-wishlist-a-letter-to-father-christmas monthly 0.5 2023-12-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/93c68e7a-273a-4173-a603-705373fc4fbf/Blog+Images+%2816%29.png Blog - A Homebuyer’s Dream Home Wishlist: A Letter to Father Christmas - For any industry, but especially that of homebuilding, there are huge benefits to be had from gaining a better insight into what your customers really want and need from the products or services you’re offering. For homebuilders, the product you’re offering will likely be the largest investment of your customers’ lives, so ensuring you understand what they really expect from you and your homes is a vital ingredient for success. https://www.classicfolios.com/blog/navigating-the-fifth-edition-of-the-consumer-code-for-home-builders monthly 0.5 2023-11-30 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/7d26502a-55ff-485b-b538-f1f292a7bbaa/Blog+Images+%2814%29.png Blog - Navigating the Fifth Edition of the Consumer Code for Home Builders - If you're a homebuilder or a new home sales agent, understanding and complying with the updates made to the Fifth Edition of the Consumer Code for Home Builders (the Code) is crucial. The Consumer Code for Home Builders has been revised in order to make the homebuying process fairer and more transparent for consumers, while helping the industry improve the quality of the homes they build and service they provide. https://www.classicfolios.com/blog/a-conversation-with-the-new-homes-quality-board monthly 0.5 2023-11-15 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1e59c937-2609-4242-a573-d599e675dfa7/q%26a+with+New+Homes+quality+board.png Blog - A Conversation with the New Homes Quality Board The New Homes Quality Board (NHQB) is one of the biggest talking points in the property industry, as it sets to raise the standards of new homes and improve the customer service provided by developers. As one of the companies to be accredited by the New Homes Quality Board, we thought we’d sit down and discuss what the New Homes Quality Code means for developers and homebuyers. Andrew Preece, Industry Engagement Manager, agreed to answer some of our questions. https://www.classicfolios.com/blog/laying-the-groundwork-for-prosperity-how-superior-customer-care-amplifies-returns-for-homebuilders monthly 0.5 2023-11-14 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/79ef2e4e-b03a-46e7-b59c-11cc0e272fd8/Blog+Images+%287%29.png Blog - Laying the Groundwork for Prosperity In the homebuilding sector, the quality of the homes you construct is crucial, but so is nurturing client relationships. Optimising the service and experience you provide for your customers is a vital strategic choice with a direct effect on financial returns. Here, we will delve into how homebuilders can achieve better financial outcomes by giving customer care the attention it deserves. https://www.classicfolios.com/blog/are-uk-homes-age-proof-exploring-the-importance-of-lifetime-homes-and-senior-living-considerations-for-homebuilders monthly 0.5 2023-09-22 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/60584dde-1940-4652-b9f1-bfcce4b20abf/Blog+Images+%2811%29.png Blog - Are UK Homes Age-proof? - No matter who is buying your homes today, there is a high chance that, at some point, a person of an advanced age might want to buy or live in the property. Here, we will explore the topic of age-proofing homes, the benefits and drawbacks for homebuilders, and the various ways in which we can make our homes accessible to older or less mobile residents. https://www.classicfolios.com/blog/modular-building-could-this-be-the-future-of-construction monthly 0.5 2023-09-15 https://www.classicfolios.com/blog/five-steps-to-happy-homeowners monthly 0.5 2024-01-17 https://www.classicfolios.com/blog/five-steps-to-create-a-lasting-impression-on-your-homebuyers-the-importance-of-presentation-at-handover monthly 0.5 2024-01-17 https://www.classicfolios.com/blog/retrofitting-uk-homes-social-landlords-improving-housing-stock-to-meet-net-zero-targets monthly 0.5 2023-09-15 https://www.classicfolios.com/blog/the-cost-of-living-crisis-how-homebuilders-can-succeed-in-an-uncertain-economic-climate monthly 0.5 2023-09-15 https://www.classicfolios.com/blog/regenerative-building-sustainable-homes-that-integrate-with-nature monthly 0.5 2024-01-17 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Achieve HBF Success - Cavanna Homes Cavanna Homes logo https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1711386016928-NTP6G74011JSIC4IC4D2/Cruden+Homes+Logo.jpg News - Classic Folios and Spaciable Clients Achieve HBF Success - Cruden Homes Cruden Homes logo https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1711386040522-KGTZUYIU3CG09RB2PF11/Davidsons+Homes+Logo.png News - Classic Folios and Spaciable Clients Achieve HBF Success - Davidsons Homes Davidsons Homes logo https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1711386073854-O8MUP03Q5MP4KGWII03J/DURKAN+MASTER+Logo.png News - Classic Folios and Spaciable Clients Achieve HBF Success https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1711386113150-N5KTFK9HFQAQ7YJEFN4J/hayfield-logo-new-blue-on-white.jpg News - Classic Folios and Spaciable Clients Achieve HBF Success - Hayfield Homes Hayfield Homes logo 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- Classic Folios and Spaciable Clients Achieve HBF Success - Vistry Vistry logo https://www.classicfolios.com/news/office-move monthly 0.5 2024-03-18 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1710778756042-8SZPN0P2E59X4G9V7ELS/Christmas-Jumper.jpg News - Office Move - Christmas Jumper Day Team members wearing festive jumpers in office lobby. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1710778758138-CIS7Y97V98TMBCGVYU8E/Colin+012.jpg News - Office Move - Birthday Celebrations Team members celebrating Colin’s 60th birthday. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1710778763259-STRQYSUE9G3YEHTKHH54/DSC_1351.jpg News - Office Move - Charity Work Classic Folios team presenting Alzheimer’s Society with a cheque following a sponsored walk. https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1710778762905-MAAE4RK0KX1QD52IJ9U3/Halloween-0625.JPG News - Office Move - Halloween Classic Folios 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https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/ba4bad63-a478-49d5-9ccd-8364dbfdc6fd/40mm_Burgundy_Front.jpg Clearance Stock - 40mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/c5bc415b-8f84-4e01-b0b9-a1db8902c07e/40mm_Burgundy_Inside.jpg Clearance Stock - 40mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/7f91f2e9-816f-4b9f-858a-4e1175db7c98/40mm_Green_Back.jpg Clearance Stock - 40mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/21688aa5-e7c3-4739-93b6-235cb0a00dab/40mm_Green_Front.jpg Clearance Stock - 40mm Classic Bonded Leather Folio https://www.classicfolios.com/clearance-stock/p/spring-bowl-rltkk-jy5sr-fjw6l-ge7tr-44fsx-ykr47 monthly 0.5 2026-01-27 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/1692779735888-3JFRHYPMKP11BQ0OC9BM/Motor-Folios.png Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/4bc2219d-1727-413e-beb2-f38e88763590/65mm_Black_Back.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/28d6f7da-3756-448f-90c3-944db9ad582d/65mm_Black_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/f2cac4b8-3ab0-404b-b700-d5f6e324613c/65mm_Black_Inside.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/8bcb2e06-7de2-400f-8146-3d7f858d98b8/65mm_Blue_Back.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/7d276201-9ce9-43b5-a807-93fe43ccb6ca/65mm_Blue_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/a6b656ef-aab5-4ba0-94d5-a44f2641e559/65mm_Blue_Inside.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/28d6f7da-3756-448f-90c3-944db9ad582d/65mm_Black_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/7d276201-9ce9-43b5-a807-93fe43ccb6ca/65mm_Blue_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/437e5f03-d325-4878-9d28-37b433e35500/65mm_Burgundy_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/07199a4b-21f0-4134-948f-30a7ab8d3a03/65mm_Green_Front.jpg Clearance Stock - 65mm Classic Bonded Leather Folio https://www.classicfolios.com/clearance-stock/p/spring-bowl-rltkk-jy5sr-fjw6l-ge7tr-44fsx-ykr47-eajm5 monthly 0.5 2025-12-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/bf3df437-3e8f-4d23-bf7c-bc8ce4da9871/20mm_Black_Diag_Back.jpg Clearance Stock - Classic 20mm Capacity Folio Navy (Bonded Leather/Suedette, Plate Stamp, No Closure, Diagonal Pocket) https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/b75816e3-7c7c-4e31-8fc5-59d43d9f0d03/20mm_Black_Diag_Front.jpg Clearance Stock - Classic 20mm Capacity Folio Navy (Bonded Leather/Suedette, Plate Stamp, No Closure, Diagonal Pocket) https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/b8e2f493-127b-41d9-83d2-89b2de21dad6/20mm_Black_Diag_Inside.jpg Clearance Stock - Classic 20mm Capacity Folio Navy (Bonded Leather/Suedette, Plate Stamp, No Closure, Diagonal Pocket) https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/994f4c3d-0ecf-4930-84b1-e7839fe3c61e/20mm_Black_Inside.jpg Clearance Stock - Classic 20mm Capacity Folio Navy (Bonded Leather/Suedette, Plate Stamp, No Closure, Diagonal Pocket) https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/f8b1cded-1c4e-48f0-8c80-7c83290e03e6/20mm_Black_Front.jpg Clearance Stock - Classic 20mm Capacity Folio Navy (Bonded Leather/Suedette, Plate Stamp, No Closure, Diagonal Pocket) https://www.classicfolios.com/clearance-stock/p/spring-bowl-rltkk-jy5sr-fjw6l-ge7tr-44fsx-ykr47-eajm5-8df5c monthly 0.5 2025-12-12 https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/bd539f84-bc1a-4bf6-a74a-f8cb812f4e03/DocBox_Front.jpg Clearance Stock - Classic Novalite Document Box https://images.squarespace-cdn.com/content/v1/6499891659916f3f7900d68e/9fdf3dfa-2a00-4c82-ad48-6bc393e16a49/DocBox_Back.jpg Clearance Stock - Classic Novalite Document Box