Re-think the value you offer at reservation

Support your buyers at an often overlooked, but particularly important part of the customer journey.

Our research proves purchasers want more information at reservation; they are excited about their purchase and will take time to read and digest what’s provided. Make a big impact on customers by supplying more than just a slip of pink paper!


What Our Manuals do for your Business

  • Reduce buyer remorse and cancellations, supporting your buyers through the sales process with easy to understand information

  • Resource management; our manuals can answer most frequently asked questions without your homebuyer picking up the phone

  • Set expectations of the level of care your buyers will receive throughout the process.

  • Introduce the buyer to your company, team and ethos increasing trust and commitment to their purchase

  • Provide a step-by-step guide to the whole buying process in a user friendly, jargon free format

  • Represent your build quality and brand


What Our Manuals do for the Homebuyer

  • A user friendly, step-by-step guide to the sales process, helping them to understand what they need to do and when

  • 24/7 ongoing support when they need it

  • Comprehensive information on their new purchase, at a time when they are making the necessary arrangements for legal completion and their move


Key Features

  • Can be combined with our completion manuals for the ultimate handover package

  • Variety of materials to match your brand and marketing materials

  • Offers a step-by-step guide to the purchase and sales process

Like what you see? Why not

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Highly recommended and a wonderful company to deal with. We have never had a problem with orders and, as a company, Classic Folios have always tried to help us as much as possible."

V. Risby
Sales Administrator