Re-think the value you offer at reservation
Support your buyers at an often overlooked, but particularly important part of the customer journey.
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Our research proves purchasers want more information at reservation; they are excited about their purchase and will take time to read and digest what’s provided. Make a big impact on customers by supplying more than just a slip of pink paper!
What Our Manuals do for your Business
- Reduce buyer remorse and cancellations, supporting your buyers through the sales process with easy to understand information
- Resource management; our manuals can answer most frequently asked questions without your homebuyer picking up the phone
- Set expectations of the level of care your buyers will receive throughout the process.
- Introduce the buyer to your company, team and ethos increasing trust and commitment to their purchase
- Provide a step-by-step guide to the whole buying process in a user friendly, jargon free format
- Represent your build quality and brand
What Our Manuals do for the Homebuyer
- A user friendly, step-by-step guide to the sales process, helping them to understand what they need to do and when
- 24/7 ongoing support when they need it
- Comprehensive information on their new purchase, at a time when they are making the necessary arrangements for legal completion and their move
Key Features
- Can be combined with our completion manuals for the ultimate handover package
- Variety of materials to match your brand and marketing materials
- Offers a step-by-step guide to the purchase and sales process
Like what you see? Why not
Get in Touch
Highly recommended and a wonderful company to deal with. We have never had a problem with orders and, as a company, Classic Folios have always tried to help us as much as possible."
V. Risby
Sales Administrator
