If you're looking for leather business folders or bespoke presentation folders for a specific application, see what our many happy clients have said about the projects we've helped them with: |
| "..it’s the team that make the product great, they help us maintain excellent customer satisfaction, by delivering service excellence to us." |
| E. Fjaerem, Linden Homes (27 Feb 2013) |
| Received folio this morning bang on time, very pleased with folio and service thankyou very much |
| P Read, Kingsclere Bowling Club (30 Jan 2013) |
| "I have tonight heard from Norway and is very impressed with the 4 Folios that he ordered and the service we have given. This is of course down to you and your staff. Diane and I would like to add our personal thanks to yourself and the staff for the excellent product and service you have given the Jensen Owners Club over the past years. It is because of this quality product and the serice you have given, has helped us to become the best the JOC have had for Regalia." |
| C. Mayes , Jensen Owners Club (20 Dec 2012) |
| "The folios arrived, in perfect condition, and bang in the middle of the predicted time. That's amazing.... congratulations! Most Christmas deliveries seem to have been well delayed. Many thanks for your help. Have a great Christmas and all the best for the New Year." |
| J. Corrie, Private MotorFolio customer (20 Dec 2012) |
| "Please thank all the Team for turning around our Folio’s so promptly." |
| Linden Homes Fernley Park (19 Dec 2012) |
| "Hi Hannah Thanks to you and the team for all your hard work these last couple of weeks, it is much appreciated..." |
| B Weller, Kebbell Developments (19 Dec 2012) |
| "We have used Classic Folios for a number of years to produce our Home Owner manuals and have always found the product to be very professional and the service outstanding." |
| J Robertson, Robertson Developments (26 Oct 2012) |
| "Hi Emma, received the first manual today and so impressed!!! I would like to order the reservation manuals please." |
| L Clemson, Mantle Developments (4 Oct 2012) |
| Our folders arrived yesterday and they are beautiful. Thank you so much for your exceptional service and high quality product. We are extremely happy! |
| Jane Sheridan, PooleySword (28 Jun 2012) |
| Thanks for all the work on the manuals – the client and team are very impressed. |
| E McGillycuddy, McClaren Group (21 Jun 2012) |
| Dear Catriona, A big thank you to you and your colleagues for your prompt assistance, regarding our last minute request for extra folios and badges. All was completed and finished in time for the Courier who collected our submissions for the Awards this morning. Hooray! Just to inform you I contacted the Office of the Awards to see if all arrived okay, and they said that on Presentation alone we should win as the Folios are beautiful!. Have a lovely weekend! Thanking you in appreciation as always. |
| J Charles, Roxan Construction (15 Jun 2012) |
| Hi Colin, The folios arrived safe and well last week and look great. Thanks for your help - we will be back when we need more! |
| D Collison, GreenThumb (28 May 2012) |
| Cheers Colin - we really appreciate this we know how busy you are. Many thanks |
| B Weller, Kebbell Homes (23 Mar 2012) |
| "Hi Amanda I’d like to thank everyone for our folios which have arrived today. We are delighted with them – they look fantastic!" |
| Sarah Payne, Kershaw Group Ltd (15 May 2012) |
| "Hi Matt, Just to say that we received the files right on schedule on Wednesday afternoon, and they look great. Also, I really appreciate your team labelling all of the boxes and the engraved plates, that was very thoughtful and certainly a big help for us. Thank you so much for your assistance." |
| C Arnott, RM Auctions (4 May 2012) |
"Dear Folio People, I would like to say, Thank you so much for getting through my urgent request for a folio which wasn’t ordered. On Monday, I called in an absolute panic and spoke to Amanda, to say I hadn’t received a plots folio which was due to Complete Thursday, Arghhhh!!! When Amanda looked into it, it hadn’t even been called off, even more Arghhs going on then, Amanda did explain to me that at the moment you are really snowed under and could not promise this would get to us in time and would quite possibly be early next week but she would see what she could do, With this the was no more I could do. I returned to work yester day to find the Folio was here… you had worked your magic. How incredibly fast was that! So I just felt credit where credit due and a big thank you so much, for helping us deliver on time." |
| D. Haddon-Freer, Kier Partnership Homes (30 Mar 2012) |
| Good afternoon Colin, just to let you know we have received the Folios thank you and very pleased with them |
| R. Osment, John Samonas & Sons (21 Feb 2012) |
| "Thanks again for your help and assistance in the production of our manuals, my Directors were very impressed with the folios, and we shall certainly be lining up the next development very soon." |
| D. Oakley, Burton Property Ventures (24 Jan 2012) |
| "Dear Chris Thank you for organising the folder for us – which we have received today. We’re very pleased and so please could you keep the template on record of our logo so that we can call upon you in the future for further files when we need them. Thanks again for sorting this for us we are very pleased with the end result" |
| R. Deitch, William Garvey Ltd (10 Jan 2012) |
| "Hi Matthew/Chris. Many thanks for getting our folios to us and for everything you have done (and your patience)... They look fabulous and have made a real difference. We will still require one or two more now that we know what space we have and which titles we could still do with so I will let you know in the new year. Have a really wonderful Christmas." |
| L. Holme, MY Amaryllis (23 Dec 2011) |
| "...got a call back this morning to say they arrived yesterday all ok!... Thank you for your prompt attention in getting this turned around." |
| N. Simpson, St Modwen (2 Dec 2011) |
| "Hi Emma... Let Tim and Colin know that I am off to pastures new, as they have been great to work with over the years too... Thank you for all your help over the past few months too." |
| C. Ferris, Berkeley Homes (17 Nov 2011) |
| "Emma, it is for me to thank you and your team. You have been most helpful, and flexible. I am sure the delay in delivering the floor plans has caused you inconvenience in work-load planning... So once again thank you, and I hope you have a good weekend if we are not in touch before." |
| P. Furlong, St Edward Homes Ltd (11 Nov 2011) |
| "Dear Richard, Just wanted to drop you a line to say how impressed we were with the folios you made for us to use as client testimonial albums. The quality and appearance was everything we had hoped for, if not better! We are looking forward to putting them to good use. I would have no hesitation in recommending you to colleagues looking for a product such as this. From start to finish you have been helpful and professional and the end result was well worth the investment." |
| P. Buffham, Park Lane Orthodontics (10 Nov 2011) |
| "Thanks for all your hard work, and please pass on my thanks to your team!" |
| N Townsend, Redrow London (4 Nov 2011) |
| "Received manuals – really pleased with them. Thanks for all your hard work." |
| J Tapp, Mount Anvil (3 Nov 2011) |
| "Just to let you know we have received the leather wallets - they look great! Thanks so much for turning these around so quickly - we are very pleased." |
| T Hammond, Living Group (4 Nov 2011) |
| "Hi Chris, I'd just like to say how pleased I am with the finished folders that you produced for the University. The overall quality is first class and I'm particularly impressed with the detail in the University Crest which is something we've had problems with in the past. Please pass on my thanks to the team." |
| C Walker, Teeside University (16 Sep 11) |
| "Excellent service, as always. Staff are very knowledgable and pleasant" |
| L Medlar, Norfolk Homes (19 Aug 2011) |
| "Excellent product and customer service" |
| S Little, Haulfryn Group (20 Jul 2011) |
| "Always seems to be an easy process and everyone is very friendly and easy to talk to. The finished product looks great and is of a high quality" |
| E. Hankinson, Weston Homes (21 Jun 2011) |
| "You have a great product. The box manuals suit our requirements perfectly. Classic Folios have provided an excellent service throughout the process and have met and exceeded our expectations" |
| A Fookes, Higgins Homes (21 Jun 2011) |
| "Hiya - folder received - better than I thought - quality product. Thank you very much" |
| N. Odedra (2 Jun 2011) |
| "Hi Delia, I have received the handover packs this morning and I just wanted to drop you a quick note to say thank you, they look amazing. Thank you." |
| E Brooks, Royalton (27 May 2011) |
"May I take the opportunity of thanking you for the excellent service you have provided and the high quality of the folders you have supplied." |
| L. Neale, Bellway Homes South East (26 May 2011) |
| "Brilliant. Once again, thank you for all your help and assistance" |
| T Williams, St James (20 Apr 2011) |
| "All my dealings with Classic Folios have been excellent." |
| (Response to question "Have we done a good job" in customer satisfaction survey) |
| A Taylor, Apex Auctions (8 Apr 2011) |
| "Yes, everyone is impressed" |
| (Response to question "Have we done a good job" in customer satisfaction survey) |
| S Hathbul, One Housing Group (16 Mar 2011) |
| “What separates Classic Folios from the rest is their impeccable attitude and commitment to delight. Always going above and beyond to find a solution and to ensure total satisfaction. Classic Folios perform with such vitality and their ability to encapsulate our brief was second to none. If you are looking for a company that has the flexibility, diversity and experience to exceed your expectations and who deliver time after time, then look no further”. |
| S Kirk, Marketing , Oyster Marine (03 Mar 2011) |
| "Hi Chris! Just to let you know that we've received the handbooks and they look great, we're really plesed with the result. Thanks again for all your help." |
| K Barwood, Chief Stewardess, M/Y La Mirage (03 Feb 2011) |
| "One word: FAB-U-LUS" "Amazing how you guys delivered finished product in such a tight timescale to a very high standard. Quality Product, Quality Service." |
| T Powell, Dandara Jersey (29 Nov 2010) |
| "Thanks Delia, (Folios for) The Grange arrived while I was there and they look great thanks. " |
| L Neale, Bellway (12 Nov 2010) |
| We are delighted with the design of our new homeowners' manuals. Classic Folios have provided an excellent service throughout the process and the quality of the product is superb. Thank you. |
| J Barker, Seaward Properties (27 Oct 2010) |
| “Tim, can I reiterate what Claire has said as well. The boxes are truly AMAZING and more than I imagined. Well done to you and your team!” |
| B Dean, South Central Management (9 Sept 2010) |
| “We love love love the boxes they are just what we wanted. Thank you to your team for all the hard work!!” |
| C March, South Central Management re package for Cornwall Terrace (9 Sept 2010) |
| Hi Tim and Delia, I received the first batch of (handover) packs and I love them , they look really good. Thanks for the hardwork you’ve put into it. |
| Y Laznik, Union Developments (6 Sept 2010) |
| Good job done, staff helpful and efficient - always on time, even when short notice given! |
| J Lewis, Weston Homes PLC (5 July 2010) |
| Customer feedback score 100% (taken from recent feedback survey results) |
| Fantastic products, fantastic service. Very quick delivery. Would recommend to anyone. |
| L King, Trevor Sorbie (24 May 2010) |
| Just to say it has been great dealing with Classic Folios. You have always been really helpful and accommodating, and have a great product. I have always been proud to hand over the Classic Folios product to our customers. I loved hearing the Classic Folios news from the office and to know you have a top administrator in the form of a dog! Just my sort of thing being an owner of 4 bassett hounds who work with me in my office at home! Many thanks for everything. |
| S Furniss (11 May) |
| You have done an excellent job. Delia has been a pleasure to deal with, and Classic Folios have delivered exactly what you said you would. |
| M Collins, Crosby Homes (17 April 2010) |
| The Folios have just arrived safe and sound, and they look great. Many thanks for your work, patience and understanding. |
| P Williams, MotorFolio customer (14 April 2010) |
| Friendly staff, always deliver on time. |
| H Edwards, Runnymede Homes (13 April 2010) |
| Excellent service from all members of your team. |
| D Morter, Norfolk Homes (6 April 2010) |
| Fab service. Very helpful! |
| R McGinlay, Livery Place (17 March 2010) |
| Many thanks for all the inserts for Bloomfield Rise, as always the folios look fantastic. |
| R Pearce, Woodstock Homes (3 March 2010) |
| Thank you very much for the 4 ring binders which arrived safely on Friday - they look extremely smart and professional and are much better than those we had before! |
| J. King, Stowe School (1 Mar 2010) |
| Customer satisfaction score 100% (taken from recent feedback survey results). |
| Really can't fault it!! |
| S Jones, Henley Homes (23 Feb 2010) |
| Thank you for working so hard to get these to us in such a tight timescale. We are extremely grateful! They look great! Thanks again! |
| N. Holder, Acorn Property Group (22 Feb 2010) |
| Quick email to say that the leather pouch’s are amazing and everything we had hoped for. Thanks a mil |
| S. Gigante, Critical Mass (2 Feb 2010) |
| Thank you for the delivery of the branded bespoke Folio folders. May I take this opportunity to say what a pleasure it was to deal with Classic Folios; from the first moment I found the clearly designed website through Google to discussing initial ideas with Bryony, Graham and yourself and ultimately to taking delivery of the product, even to the extent of fast tracking one folder for a Government tender submission. Everyone at Classic Folios was very helpful in understanding our requirements to produce a series of bespoke folders which reflect our company brand values. I have no hesitation in recommending the firm to others. |
| S. Miller, John Pye & Sons Ltd (28 Jan 2010) |
| I received the folios and they are awesome. Thank you so much. |
| S. Faldu, MotorFolio customer (26 Jan 2010) |
| Arrived Tuesday, pretty quick trip across the pond. Looks great!!! Love it!!! I'll be in touch. Merry New Year. |
| C. Leonard, Motorfolio customer (17 Dec 09) |
| I want to pass on my thanks to you for being prompt and reliable in a world where all we hear is negative comments, I thought you might like a pat on the back. |
| D. Collins, Rover P5 Club (11 Dec 09) |
| I wanted to drop you a line to say thanks for the Christmas card and lovely letter from Tim. Our client were very pleased with the conference folders you produced. I have been impressed with the quality of the folders and the way that you have worked with us to meet the clients requirements. It is a pleasure to do business with Classic Folios. |
| H. Dimech, Marketing Matters (11 Dec 09) |
| Customer satisfaction score 100% (taken from recent feedback survey results). |
| "This is my first experience with Classic Folios and I was pleased with the speed of the turnaround for a job printing logbooks for a yacht in our collection of properties". |
| R. Speirs, Virgin Limited Edition (1 Dec 09) |
| “The folios arrived today as promised and they are excellent, just right for my purposes. I just wanted to write to thank both you and Colin for your excellent service " |
| R. Dulson, Rob Dulson Gardens (18 Nov 09) |
| Delia has been amazing, her patience and understanding; she pulls everything together so brilliantly and the product is excellent. Generally we’re a straight forward company to deal with, very open book and no mucking about. I run around a lot managing all our sites and often not sure of my left hand from my right but you bring me back down to earth. You guys are amazing, tick all the boxes and do what you say on the tin you’re going to do! We’re extremely happy with everything and wouldn’t hesitate to recommend you. |
| G. Fresco, Fusion Residential (12 Nov 09) |
| Many thanks for such a fantastic service - will definately recommend you to anyone! |
| C. Payne, retail customer (05 Nov 09) |
| Hi Bryony. The folders have arrived in good shape. I want to say that you have been brilliant to deal with, you have delivered a great product at a good price, you have gone out of your way to prioritise the order and you have done it all in the most pleasant way, and so we are very happy customers. Well done indeed. |
| N. Turner, Halstock Cabinet Makers (27 Oct 09) |
| Delia, what service! Many, many thanks. |
| L. Medler, Norfolk Homes (20 Oct 09) |
| Very helpful and polite staff. Product range of what I have experienced excellent. |
| B. Davies, Clearview Homes (15 Oct 09) |
| Very happy with product and service, staff extremely helpful and made every effort to get us supplies quickly as we had run out. |
| A. Clark, Cavanna Group (06 Oct 09) |
| Email to Amanda following completion of text amendments:
"Crikey that was quick" |
| C. West, Bewley Homes (1 Oct 09) |
| Thank you very much for the folder covers received at the end of last week. The quality is super and your delivery was very timely - the first folder is currently on its way to India! And thanks for all your help with specifying the folders, they are just what we wanted. Classic Folios is an impressive company and I have enjoyed dealing with you. |
| C. Anjo, Secura Monde International Ltd. (28 Sept 09) |
| Hi Colin, looks really good and the way you've changed some of the text is great, I think you may have done a few of these in your time!! |
| L. Chapman, Pennyfarthing Homes (15 Sept 09) |
| Just a quick mail to say "thank you" to you and your team for the folios you did for our 3 mini's. THey really look fantastic :) ... As you know, we took Speedy and Henry to the IMM last weekend and everyone was commenting on the folios... we even entered Speedy into the 'fun' mini show which was going on to celebrate 50 years of the mini... she was chosen as the best 1960's car - The judge made special mention to the attention to detail and that the folio was a lovely addition and the matching colour really set the car off... Many thanks again for all your efforts. |
| J. Field, BMW Group and mini enthusiast! (11 Aug 09) |
| Hi Amanda, received the folio yesterday safe and sound. Same previous comments to the MG Folio. Wonderful and beautiful. Looking forward to happy evenings filling in all the relevant details on my beloved cars and not wasting time watching television! |
| M. Moran, private individual, Poland (30 Jul 09) |
| Hi Colin, thank you very much and thank you for your prompt attention to this and once again apologies for the short notice given. |
| L. Atkinson, Kebbell Homes (1 July 09) |
| Excellent product and service. We are really pleased. |
| J. Cox, Crosby (5 Jun 09) |
| Hi Guys Thank you so much – our pack has just arrived for Broomcroft Court. Can’t thank you enough for your speed. |
| B. Weller, Kebbell Homes (2 Jun 09) |
| Hi Delia I want to thank you for the new folders which are great and definitely raise the bar for our profile. |
| S Glover, Consero Homes (27 May 09) |
| Thats fine Sam. I actually saw one of the packs on site last week in the flesh and was very impressed with them, getting good feedback from Sales Advisors too. |
| M. Toogood, Crest Nicholson plc (19 Mar 09) |
| Producing Homeowners Guides for Crest Nicholson’s extensive portfolio was always going to be a challenge especially with the requirement that all the guides had to meet some demanding environmental credentials; however Classic Folios managed to rise to the challenge. From sourcing the 100% recycled paper and boards through to the finishing touches. Classic Folios ticked all the boxes and without compromising on style and quality. The boundaries were pushed even further as it was decided that Crest Nicholson customer should be able to access their guides from anywhere at any time. Therefore, Crest Nicholson with Classic Folios took the pioneering step of taking the Homeowners guide online. This online service has been a great success and wouldn’t have been possible without the hard work of all the team at Classic Folios. |
| J. Symons, Crest Nicholson plc (2 Mar 09) |
| Folio received today in first class order. Many thanks. R. Milner, MotorFolio customer (19 Feb 09) |
| Just a word to say the presentation and quality of the folders are exceptional from the engraved plaque on the front to the printed pages inside and the crowning glory for me was see the Made in England mark. Well done and thanks A. Roberts, Property Investor (18 Feb 09) |
| I am absolutely delighted with the folio to hold the Royal Warrant for my Queen's Police Medal. Classic Folios could not have been more helpful and this is appreciated the more so considering that this is a one-off order. From first contact, my meeting with Graham to establish my exact requirements, follow-up and selection of material, to final production, your service has been first rate. The folio now houses a little piece of family history and I couldn't wish for a smarter presentation. Thanks to all. J. Edwards (12 Feb 09) |
| I just wanted to thank you and your colleagues for the excellent service and folios you provided to our organisation. we were delighted with the three folios plus plates and the recipient of the first one has been very pleased with it. I received them when promised and in perfect condition. Many thanks R. Dodgson, Watford Women's Centre (1 Dec 08) |
| I just wanted to confirm that we have received our order in full and let you know that we are very pleased with the Folders. We would like to thank you for all your help and advice, which was invaluable and much appreciated. We would also be very grateful if you could pass on our thanks to all those that helped with our order at Classic Folios. We have now had the opportunity to use the folders on several occasions and received very positive feedback, particularly commenting on the quality and finish, so I will be sure to pass on your contact details to any interested parties. Once again, many thanks for your help Client wishes to remain anonymous (24 Nov 08) |
| Perfect! You guys are good, really good! :o) M. Vazquez, Willoughby Stewart Associates (20 Nov 08) |
| "Well, producing our home-owner manuals for this development has certainly been an unusually painless experience - Delia and I are now personally acquainted! Any team who has ever written a manual for a large development will understand how time consuming and painstakingly difficult this process can be, difficulties of which are compounded given that our house-designs are all bespoke therefore allowing for minimum generic content. With this in mind we knew we would never be able to give production of the manual the 100% focus it demanded. Having worked with Classic Folios for a number of years you were already aware of the high standards we would be expecting and you have exceeded our expectations in every way. The manuals look fabulous and our Customers’ have been absolutely thrilled with it; the manual really has everything they need to know, leaving them in complete control of their new environment on this 240 acre estate." R. Davies, The Raven Group (15 Oct 08) |
"I would just like to thank you very much for the Captain’s Packs which we received at the end of last week. They look great and we really appreciate your help with this" C. MacMillan-Scott, BURGESS (22 Sept 08) |
| Just wanted to say thanks so much to you and the team for turning around my request so quickly for the binder - it arrived yesterday as planned. The binder is extremely good quality and was perfect for the photos and memorabilia I had. I gave Nigel his present today and he was over the moon - the folder made it look very special…a WHSmith one simply wouldn't have done it justice!
N. Welsby (11 Sept 08) |
"We have just received the handover folios, they are fabulous, thank you very much to you all for them. We are sure the new owners will be knocked out and it will help to add extra pleasure to their new home purchase" E. Langhorn, Gulf Property Developments Ltd. (5 Sept 08) |
| The binder has arrived and it’s perfect – just like they all are. Thanks very much for supplying it at short notice, our client will be delighted with it I’m sure. M. Vazquez, Willoughby Stewart Associates (10 Sept 08) |
| Just a quick email to thank your company for such good service. Your Graham Sweetinburgh did a good job selling to me. Once you finally received my order your Delia was very quick to respond and again was waiting for me to reply to all your queries. Then the process was passed to Sam which was also constantly ringing me to get information to get this draft copy for me. We had the big launch party on Friday 25th July and I wanted to have a copy of the manual to leave with sales brochures. AND YOU DID IT!!!! It was only from the dedication of your staff that YOU got that draft copy to me in time! On top of all the above the manual looks BRILLIANT. Thanks again to all your staff at Classic Folios S. Bellco, Bellco Estates (30 July 08) |
| "Just a short email to say thanks very much for a nice job on my custom folios. The extra touches of the sportomatic font and lettering and the 2.2 litre engine outline engraving really set the whole thing off. Please pass my thanks onto all concerned. Private MotorFolio customer (23 July 08) |
| “Many thanks for reacting so promptly to our urgent requests recently. I am very grateful to you for prioritising us. People this end could do with taking a leaf out of your book!! Please pass on my thanks to the rest of your team who also helped to make this possible.” Octagon Developments Ltd. (3 June 08) |
| “Thanks for such a very quick turnaround, especially as it was a Bank Holiday.” Strata Homes, MINT sales office (8 May 08) |
"Many thanks for your efforts in getting the Homeowners Packs out on time once again - they were delivered yesterday and look great as usual" Swift Group (8 May 08) |
| “Just wanted to drop you and your team a quick note to say thank you. Our Owners Manuals have arrived and they have blown our socks off! They look A-mazing. It has been difficult to keep everyones sticky mitts off here as everyone seems to want to man handle them! Can you please pass on our thanks to everyone there for a job very well done. I can't wait to send them to the client - I'm sure they will be blown away too.” Willoughby Stewart Associates (13 Feb 08) |
| “Working with Classic Folios to create our new handover document has been an absolute pleasure. What appeared to be a mammoth task was made extremely easy by the CF set up process and efficiency of their staff. Because of their experience and understanding of construction terminology, the CF team were not only able to correct the document, but also make alternative suggestions. From inception to completion, it was the most professional and positive service I have ever experienced, only topped by the fact that the folios arrived ahead of schedule.. now that has got to be a first in the construction industry!” bl developments (30 Jan 08) |
| The manual arrived and it's beautiful! Many thanks for a lovely product and your professionalism getting us there! Trademark Developments (13 Aug 07) |
| “Many thanks to your team for making the home owners' manuals for The Gatehaus happen as painlessly as possible. Without your careful scheduling and friendly pursuit for the necessary information, we would not have had a manual ready for our handover deadlines. I will definitely be coming back to you for all our future home owners' manual requirements.” Asquith Properties (21 July 07) |
| “We have been very pleased with all aspects of the service from Classic Folios. They really do ensure every detail is carefully considered and we would have no hesitation in using them again for future projects.” Roxan Construction (7 June 07) |
| “Homeowners’ manuals were on my ‘to do list’ but I didn’t have the time. Now Classic Folios do it all for me.” Bridgewood plc |
“Classic Folios consistently produce precisely detailed and personalised HomeFolios that form the cornerstone of our handover process. Their professional approach to every facet of every job means that no detail is overlooked and in more than five years of partnership we have come to know that we can depend on the Classic Folios team as if it were our own.” Crosby Lend Lease (North West) |
| “Our Health & Safety Consultant said this was the best manual of this kind they had seen.” MacLeod Developments |
“Well done. Great product!” Gleeson Homes Southern |
| “These manuals promote customer confidence that they are dealing with a professional company.” Ogilvie Homes Ltd. |
| “We are in no doubt as to the added value that Classic Folios homeowners’ manuals bring. Our customer surveys tell us that purchasers are very pleased to receive a handover pack full of information that they can turn to as a first point of reference. Not only do the packs help relieve the strain on our customer care team, but also show us to be a customer-focused company. And because we know that we can rely on Classic Folios team to deliver every time, this means an enormous weight is lifted off our shoulders.” Countryside Properties (2 November 07) |
| “From the draft document to the finished product, is dealt with professionally, smoothly & with one to one service by yourselves.” Martin Grant Homes Ltd |
| “Very good packs, very high quality appearance, delivered on time, every time.” Norfolk Homes |
| “By ‘adapting’ the original solution we have been able to come up with a mutually workable ‘editing’ process. The considerable time and patience expended in finding the right combination of products was greatly appreciated. The dedication of your staff, together with excellent turn-around times whilst preserving accuracy is a credit to the company.” Ripley Homes Ltd |
| “They look a lot more expensive than they really are!! The purchasers are always impressed with the final pack, both at handover and during first few weeks. The Folios last longer than the champagne and flowers we give at handover. A lot more useful too!” DBS Homes |
| “Please pass on my thanks to all concerned regarding the recent folio for our Clathymore Development. I’m delighted with the presentation and speed with the turnaround of production. I always find your staff helpful and very accommodating.” A&J Stephen (Builders) Ltd. |
| “The manuals present very well – we hardly recognise ourselves! Haven’t had a chance to thank you until now, for turning them round so fast for us.” T.H. Kingerlee & Sons Ltd |
| “Hi, Thanks for sorting that Colin. There’s only so many boxes you can get in the back of a Bora. My Chairman Geoff Hutchinson has just seen the folio and thinks you’ve done a wonderful job. Thanks, they look lovely.” Crosby Homes |
| “I have just returned from holiday to find your homeowners manuals neatly piled on my desk in Cornwall. They look jolly smart. I have given out a few to the punters who have already moved in. They are delighted.” Heritage-UK |
| “I have to say your service to date has been exceptional. I will be spreading the word through our other offices and divisions, you can rest assured. Please pass on my thanks to all concerned at your place.” Dandara Ltd |
| “For all at Lovell the quality of service we provide to our customers is a priority. Classic Folios has provided us with a product which helps us to present essential information regarding our homes and the home buying process in a professional, easy to use document. We have been extremely pleased with the amount of positive feedback that we have received since we introduced the Homeowner Manual.” Lovell Partnerships Ltd |
| “I have referred to the information within my homeowner's manual several times already. The pack is very user friendly and the presentation is second to none.” Lovell - Keepers Gate site office |
| “Overall, the Classic Folios service helps us really achieve both our customer service and satisfaction targets...The attention to detail throughout the process and quality of product make them one of our top suppliers.” Weston Homes |
| “Our Health and Safety Consultant said this was the best manual of this kind they had seen. Sam has been excellent throughout process.” MacLeod Developments |
| “Delia has been wonderful to deal with; prompt, professional and very helpful. We're delighted by the level of service from your team." Premier Properties |
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