Helping Social Housing Providers Streamline Decarbonisation Solutions
Support your buyers at an often overlooked, but particularly important part of the customer journey.
Tenant's Guide to Retrofitting
Social housing providers are facing a dilemma around extensive retrofitting of existing stock to bring them up to modern standards of energy efficiency, as part of the push towards carbon neutrality by 2050.
As well as the cost implications of retrofitting, housing associations and local authorities are also noticing additional challenges, including the provision of up-to-date information and advice for tenants once the work has been carried out. After all, fitting heat pumps will only have the desired impact if tenants are aware of how to effectively operate their new energy efficient heating system.
With our Tenant’s Guides to Retrofitting, social housing providers can effortlessly roll out this information in an accessible format, containing all of the pertinent details and advice relating to the retrofitting works, as well as other useful tips for tenants looking to reduce their home’s carbon footprint.
What Our Guides do for Your Business
Each Guide will feature bespoke information in your branding, ensuring information is accurately conveyed, easy to understand, and a natural extension of your resources
Like the proverb about teaching a man to fish, carrying out retrofitting works ensures your homes have the means to reduce carbon emissions, but our Guides provide the motivation, reasons and methods to reduce them
Record-keeping is an essential part of homebuilding – the same is the case for retrofitting. Our Guides help you keep a clear audit of information being shared with tenants
Arranging and carrying out extensive retrofitting works across a large portfolio of stock is a big enough task as it is. Outsourcing the collation of information saves significant time per plot
Improve your ESG credentials through conscientious tenant support
Minimise customer care calls from tenants with queries about the new systems
What Our Guides do for Your Tenants
75% of tenants want to change behaviours to become more energy efficient – our Guides help them to achieve this under your umbrella
Tenants can self-serve answers to queries about the new systems
Tenants can save money on energy bills by making effective use of the new systems and through insightful energy and water-saving tips
Essential information is easily accessible in one location, creating a single point of reference
Key Features
Environmental statement from your company, reflecting your commitment to sustainability
Breakdown of works carried out, including model numbers of new systems and fittings
Detailed, jargon-free advice on how to make efficient use of new systems and appliances
Energy and water-saving tips, providing ongoing advice to reduce a property’s environmental impact and save on energy bills
Locally researched refuse and recycling guides, and details of local transport
Available in a range of formats, as printed booklets or on our Spaciable portal, which can also be used to upload supporting documents and certificates, including user manuals and EPC certificates
