Elevate Your
Tenant Care
Our plot-specific Tenancy Manuals are the ideal way for social and private landlords to demonstrate their commitment to an informative, supportive and reliable tenant experience.
Tenancy Manuals
With the spotlight on the depth of tenant support provided by landlords, our Tenancy Manuals provide a custom-branded resource that exemplifies the importance you place on the excellent customer relations.
Written by our team of expert editors, each Tenancy Manual contains essential information your tenants will need to know about their new home – from moving in and safety advice to maintenance guidelines and details of how to report issues, as well as information about the local area.
What Our Tenancy Manuals do for Landlords
Help you stand out from your peers as a conscientious landlord who goes the extra mile to ensure tenant satisfaction
Reduce claims of maladministration and tenant neglect
Save time on tenant queries by empowering them to troubleshoot common issues using their Manual
Create a proactive workforce, as we take care of the full delivery of the Manuals, freeing up your team’s time to take a front-foot approach to tenant care
Address Tenant Satisfaction Measures by helping to create robust processes and efficient communication
What Our Tenancy Manuals do for Your Tenants
Provide peace of mind that their wellbeing is being looked after
Accelerate resolution of issues that may arise
Help tenants make the most of their new home and surroundings
Key Features
Available in both physical or digital formats
Plot specific content written in your company's tone of voice
Ability to make amendments via our Editorial team before signing it off
Expertly written and researched content
Variety of materials available to match your brand and marketing materials
Engraved plate on every manual
Like what you see? Why not book a call?
“The thought of us having to put a new process in place was daunting but it was great because Classic Folios took control of organising everything…They are truly experts in what they do.”